Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
This Privacy Policy applies to lighthousevanlines.org, which is owned and run by Lighthouse Van Lines (referred to throughout as “we,” “us,” or “our”). Working out of Hackensack, we handle full-service moving and storage for households across Bergen County and the wider North Jersey area. What follows walks you through the categories of information we keep, why we keep them, the short list of people who can see them, and the measures we rely on to guard them.
A. What Information We Gather
When you request an estimate, ring the office, write to us by email, or fill in a form somewhere on this site, the kinds of details we may record include the following:
- The name you go by
- A phone number where we can reach you
- An email address
- Both the address you are leaving and the one you are headed to
- The date you hope to move and roughly how large the residence is
- Anything you flag about special items, such as a piano, a gun safe, or delicate belongings
- Whatever else you elect to share regarding the job
On top of that, certain technical data lands in our records on its own as soon as a page loads. That covers the IP address your connection comes from, which browser you are running, the link that sent you our way, the pages you looked at, and when the visit took place. We rely on ordinary server logs and cookies to collect this background data.
B. Why We Hold This Information
The details you share let us do the following:
- Put together a flat written price that fits the particulars of your relocation
- Stay in touch with you about your estimate and how the job is shaping up
- Reserve your slot on the calendar and line up the right crew
- Follow up once the truck has pulled away to make sure everything went well
- Sharpen how both our service and this website perform
- Stay on the right side of the rules that govern us
C. Selling and Sharing
Because Lighthouse Van Lines is a licensed moving and storage outfit that runs every job with its own people, your relocation never gets handed off to a subcontractor. We will never trade, rent, or sell what we know about you to outside advertisers, to data brokers, or to any business that has nothing to do with us. The only parties who ever see your information are these:
- The Lighthouse Van Lines movers and back-office staff who are actually working your job
- Vendors who keep our site and our operations running, things like hosting and analytics providers, all of whom are bound by tight confidentiality terms
- Government agencies or law enforcement, but strictly where a statute or a valid legal order forces us to turn something over
D. Cookies and Similar Tools
Cookies and the technologies that work like them help us see how people get around the site and keep its various features behaving the way they should. Your browser settings hand you the controls over what cookies are allowed to do. Turning them off might leave parts of the site unusable, yet it will never get in the way of picking up the phone to ask us for an estimate.
E. Keeping Your Information Safe
To shield your details against unauthorized access, tampering, exposure, or loss, we put reasonable physical, technical, and administrative protections in place. Whatever travels between your browser and our servers rides over an SSL-encrypted connection. That said, you should understand that no online transfer or storage method is ever completely airtight.
F. How Long We Keep It
Your details stay with us only for as long as the goals spelled out in this policy genuinely call for, which under normal circumstances is no further than 24 months past the last time you were in touch. After that window closes, we either erase the data through a secure process or strip away whatever could tie it back to you.
G. Outbound Links
From time to time this site points to outside destinations, a review platform or a map provider being typical examples. How those third-party sites treat privacy is beyond our reach, and we take no responsibility for it. Before you enter any personal details on a site like that, take a moment to read its own privacy policy.
H. The Rights You Hold
Depending on the place you call home, you may have the ability to do any of the following:
- Ask for a copy of the personal details on file about you
- Ask us to fix anything we hold that is wrong
- Ask us to erase your personal details
- Opt out of messages that are not necessary
Want to act on any of those? Send a note to [email protected] or phone (888) 711-4778, and you will hear back from us within 30 days.
I. Minors
Nothing we offer is meant for people younger than 18, and we never knowingly take in personal details from anyone in that age group. Should we learn that material from someone under 18 has made its way to us, we will erase it without delay.
J. Updates to This Policy
From time to time we may rework this Privacy Policy. Whenever we do, the revised version goes up here carrying a fresh effective date. Sticking with the site or our service once a new version is live counts as your agreement to it.
K. Getting in Touch
Questions about this Privacy Policy, or about anything to do with how your information is handled, can be sent our way at the address below:
Lighthouse Van Lines
Main Street
Hackensack, NJ 07601
Phone: (888) 711-4778
Email: [email protected]